Delivery & Collection
Everything you need to know about getting your order, from delivery timeframes and costs to collecting in person.
Delivery options and costs
| Delivery type | Cost | Estimated time |
|---|---|---|
| Standard UK delivery | £4.99 (free over £40) | 3 to 5 business days |
| Express UK delivery | £6.99 | 1 to 2 business days |
| EU delivery | £14.99 | 5 to 10 business days |
| International delivery | £23.99 | 7 to 14 business days |
Delivery times are counted from when your order is dispatched, not from when it's placed. You'll receive a confirmation email the moment your order ships.
Order processing
Orders placed before 1pm on a business day are typically dispatched the same day. Orders placed after 2pm, or on weekends and bank holidays, are dispatched the next business day.
Click & Collect
Prefer to collect your order in person? Choose local pickup at checkout and we'll have your order ready for you.
- Available for orders collected from our Horley location
- You'll receive an email as soon as your order is ready for collection
- Bring your order confirmation email when you collect
BuysBest
1-9 Station Road
Horley, Surrey
RH6 9HW
United Kingdom
Tracking your order
Once your order has shipped, you'll receive a tracking link by email. You can also check your order status any time from our Track Order page.
Returns
Changed your mind, or something not quite right? You have 30 days from delivery to return your order, and return shipping is free. Get in touch with us before sending anything back, so we can arrange your return properly.
Full details are on our Returns page.
Questions?
If you have any questions about your delivery, get in touch and we'll be happy to help.